Refund Policy for Gypsy Goddess Soaps, Roll-Ons & Sprays

At Gypsy Goddess, we take pride in crafting high-quality, handcrafted products. However, if for any reason you are not satisfied with your purchase, please review our refund policy below:

1. Returns & Refunds

• Eligibility: We accept returns on unused, unopened, and undamaged products within 14 days of the purchase date. To be eligible for a refund, the item must be in its original condition and packaging.
• Non-Returnable Items: Due to the personal nature of our products, used items, or items that have been opened or altered, are not eligible for returns or refunds.

2. Refund Process

• To initiate a return, please contact us at [Insert Email] with your order number and a brief explanation of the reason for the return.
• Once your return is approved, you will receive instructions on how to send the item(s) back to us. Customers are responsible for return shipping costs.
• After receiving and inspecting the returned item(s), we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

3. Damaged or Defective Products

• If your item arrives damaged or defective, please contact us within 48 hours of receiving your order at [Insert Email] with a description and photo of the issue. We will gladly replace the item or issue a refund.

4. Sale Items

• Sale or discounted items are final sale and are not eligible for returns or refunds, except in cases of damage or defect.

5. Exchanges

• At this time, we do not offer exchanges. If you would like to exchange a product, please follow the return process and place a new order for the desired item.

We strive for complete customer satisfaction and are here to help with any concerns. If you have any questions regarding our refund policy, please contact us at:

Gypsy Goddess LLC
[Insert Address]
[Insert Email]
[Insert Phone Number]

Thank you for supporting Gypsy Goddess!